Privacy Policy
Effective Date: 03.05.2025.
GGLingo.com (“we,” “us,” or “our”) is committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, hosted by Wix.com.
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1. Information We Collect
We collect both personal and non-personal information, including:
• Name, email, phone number, mailing address, and password
• Payment details (credit/debit card and billing information)
• IP address, browser type, device information, and connection data
• Session duration, page interactions, referral URLs, and browsing behavior
• Any communications (emails, chats, contact forms)
• Feedback, reviews, comments, and profile information
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2. How We Collect Information
We collect your information in the following ways:
• When you register, make a purchase, or fill out forms on our site
• When you interact with us via chat, email, or other communication tools
• Automatically through cookies and other tracking technologies
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3. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
• Your consent (e.g., for marketing and non-essential cookies)
• Performance of a contract (e.g., fulfilling your order)
• Legal obligations (e.g., tax reporting)
• Legitimate interests (e.g., improving our services)
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4. Why We Collect Personal and Non-Personal Information
We collect data to:
1. Provide and operate the website and services
2. Process transactions and manage accounts
3. Offer customer support and respond to inquiries
4. Send service updates and promotional messages (with consent)
5. Improve website functionality and user experience
6. Comply with legal obligations
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5. Data Storage and Transfers
Our site is hosted on Wix.com, which stores your data on secure servers. Data may be stored in Israel, the United States, or other jurisdictions.
International Transfers:
Data transfers outside the EEA are protected by:
• Adequacy decisions (e.g., Israel)
• Standard Contractual Clauses (SCCs) or similar safeguards
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6. Third-Party Services
Some third-party services we use (e.g., payment processors, analytics tools, marketing platforms) may access limited data only as needed to perform their functions. These providers must comply with privacy and data protection regulations.
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7. How We Communicate With You
We may contact you via:
• Email, phone, text message, Zoom, chat, or postal mail
Reasons include:
• Service updates, support, billing, surveys, promotions (with consent), and legal notices
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8. Cookies and Tracking Technologies
GGLingo.com uses cookies to improve your experience and analyze traffic.
Types of Cookies:
• Essential, Functional, Analytics, and Marketing
Consent:
We only use non-essential cookies with your explicit consent (GDPR compliant). You can manage preferences via the cookie banner or browser settings.
For more on Wix cookies, see Wix’s Cookie Policy.
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9. Your Data Protection Rights
If you're in the EU/EEA, under GDPR, you have the right to:
• Access your data
• Correct or delete personal data
• Restrict or object to processing
• Withdraw consent
• File a complaint with your local Data Protection Authority
California residents (CCPA):
• Right to know what data is collected
• Right to delete data
• Right to opt out of the sale of personal data (we do not sell your data)
To exercise any of these rights, contact us at:
📧 info@gglingo.com
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10. Data Retention
We retain your personal data only as long as needed to:
• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements
Retention periods vary depending on the data type and purpose.
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11. Children’s Privacy
GGLingo is designed to be used by children as an educational platform. We take the privacy and protection of children's data seriously and comply with all applicable laws, including the General Data Protection Regulation (GDPR) and the Children’s Online Privacy Protection Act (COPPA).
Parental Responsibility and Consent
By registering an account, making a purchase, or otherwise interacting with GGLingo.com, the parent or legal guardian affirms that they are acting on behalf of a child and:
• Accept this Privacy Policy, and by doing so,
• Consent to the collection, use, and processing of their child's personal data as outlined herein.
No child may independently register or use GGLingo.com without parental supervision and consent. All use of the platform by minors must be done with the knowledge and approval of a responsible adult.
Data We May Collect About Children
With parental consent, we may collect limited personal information from child users, such as:
• First name or nickname
• Age or year of birth (for content tailoring)
• Learning activity and platform usage data
• Login credentials (if assigned)
• Support or communication history (if relevant)
We only collect information that is necessary to provide our educational services.
Payments and Communication
• All payments must be made by a parent or guardian.
• All communication with GGLingo.com (via email, chat, or support forms) must be supervised or conducted by an adult.
Parental Rights
At any time, a parent or legal guardian may:
• Request access to or deletion of their child’s personal data
• Withdraw consent for data processing
• Contact us with questions or concerns at info@gglingo.com
If we become aware that data was collected from a child without verified parental consent, we will promptly delete it.
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12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Changes will be posted here, and if material, we will notify you via email or through our site.
Last updated: 03.05.2025.
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13. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
GGLingo
📧 Email: info@gglingo.com
📍 Location: Marinići 31, 51216 Viškvo, Croatia